Sales:
Email - Fastest Response
Phone - 801-406-0118
Calls handled in the order they are received. Please note, we do receive a large number of requests for service, response times vary.

Technical Support:
Technical Support is only available via Email or via the web support documents at: http://microworld.com/support

When contacting support by email, please include your login name, password, domain name, a complete description of the problem and any additional information which may help them in troubleshooting the problem (Access numbers, IP Addresses, Complete Error Messages).

If you are receiving a major outage, please call 801-779-0102 and leave a message with as much information as possible (the same information listed above) so that we can look into the problem.

You will not receive a callback, but the problem should be resolved shortly after reported.

Billing: Email - Fastest Response
Phone - 801-779-0102
Please include your account information and the date of any billing issues.

To update your credit card billing information (Two Steps):

Step 1 - Please send us an email with the following information: 

Your Name:
Address:
City:
State:
Zip:
Phone:
Login Name:
Domain name:

Step 2 - Please call 801-779-0102 and leave a voice message with the following information:

Login Name: dial-up login or FTP login
Domain name (if applicable): yourcompany.com
Credit Card Number:
Credit Card Expiration Date:
Please repeat all information twice for verification.